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You Said It!
Along with a receipt the self checkouts generated the following remarks from our customers:
"Cool!" - the comment heard most often
"That was easy." - Everyone over 55
"Just like Home Depot" - not exactly
"Are you going to lose your job?" - NO!
"Nothing happened" - the publisher's barcode was scanned instead of the library's barcode
"Let me see if I remember how." - sometimes yes, sometimes no
"I don't need the receipt.” - press the button anyway to close your account
“I’ll do it” - every child under 5
Best moments: the smiles on the little one’s faces when they hear the dinging – makes my day every time.
Thank you for using self checkout. Staff is here to help whether at the machines or the Circulation desk.